Adam Gill 3 days ago

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How to survive Dreamforce

You have registered for Dreamforce, but now what?  With over 170,000 attendees last year, it is the largest tech conference in the world.  So there will be crowds aplenty – but with so much to learn, about all things Salesforce… How are you going to make the most out of this year’s event?  And most importantly, ensure you survive Dreamforce? The 4-day conference for newbies can be overwhelming, but a little planning can go a…

Adam Gill 1 week ago

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Winter ’19: Top Sales and Service Cloud Features

The first release of 2019 is almost here… Yes, I typed that right, 2019!  I was sitting in a meeting today, and we were planning the roadmap out to 2021.  It’s crazy to think…  But as the seasons change, we hit the start of the three-releases-a-year cycle with the Winter ’19 Release from Salesforce. Now I have to admit, I was caught a little off-guard by the release.  It wasn’t until I saw the new…

Adam Gill 1 week ago

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A Tale of Salesforce API Limits

Everyone loves data, I am sure of it…  The key difference though, is most people in their right mind, simply wouldn’t admit it.  Data is useful, particularly in this day and age, in what is now commonly referred to as the Information Age. Now, you might be thinking I am crazy – and that is probably true – but data is the life-blood of modern-day organisations.  So what happens when can’t query, transform or extract…

Adam Gill August 21, 2018

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Are you ok…?

I have a confession to make. A confession that only a handful of people close to me know about me. It is something I have gotten good at hiding. I suffer from anxiety, and at times depression. Why am I confessing this? Because, this has been a really tough year for me. Particularly because a handful of friends and colleagues are no longer with us, due to their struggles mental health issues. And over the…